Bilingual Dispatcher/Customer Service Job at Vaco by Highspring, Long Beach, CA

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  • Vaco by Highspring
  • Long Beach, CA

Job Description


Position: Drayage Dispatcher
Location: Long Beach, CA (Fully Onsite)
Schedule: Tuesday-Saturday
Compensation: $25-$28/hr (potentially negotiable for the right candidate)
Type: Direct Hire
A growing leader in the intermodal drayage industry is looking to bring on a Dispatcher to join their high-performing team in Long Beach. This position is open due to growth and offers a competitive pay structure, excellent benefits, and a strong team-oriented culture.
We're looking for experienced dispatchers in the drayage space who are proactive, organized, and thrive in a fast-paced environment. If you're a go-getter with a solid grasp of port operations and TMS systems , this could be the perfect next step in your logistics career.
Key Responsibilities:
  • Manage daily dispatch operations for both employee drivers and Owner Operators
  • Maintain real-time accuracy in TMS and GPS dispatch systems
  • Monitor container statuses through port websites, steamship lines, and call centers
  • Coordinate timely container returns and understand empty receiving requirements
  • Understand and apply Owner Operator contract guidelines and recognize their right to reject loads
  • Stay up to date on terminal congestion trends and delays
  • Ensure compliance with Hours of Service and Logbook regulations
  • Communicate effectively with drivers, internal teams, and customers
  • Generate and manage dispatch-related reports
  • Collaborate with Customer Service to meet or exceed client expectations
  • Attend team meetings and meet performance KPIs regularly
Preferred Qualifications:
  • Bachelor's Degree preferred
  • Bilingual in Spanish (Highly Preferred)
  • 3 plus years of intermodal drayage dispatching
  • Familiarity with port/terminal operations and transportation management systems (TMS)
  • Strong organizational skills and ability to manage high-volume activity
  • Clear, professional communication and strong team collaboration
  • A go-getter mindset with a proactive, solution-driven approach
If you're ready to join a fast growing company with an amazing company culture that values expertise, ownership, and culture- we want to hear from you!

Job Tags

Contract work, Saturday,

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