Job Description

Summary

The Truck Dispatchers primary responsibility is to work directly with our fleet of contracted Owner-Operators to ensure that freight is moved between our Shippers and Trailer Bridge in a safe and efficient manner. As the Truck Dispatcher, you will be responsible for monitoring the driver’s daily delivery activity and the essential functions related to a successful trip. As a part of the Trailer Bridge dispatch team, you will have a starring role in helping us continue to provide exceptional freight solutions to our customers.

Essential Functions

• Coach our Drivers to help them achieve their weekly mileage goals and to effectively use their Hours of Service maximizing productivity of the fleet.
• Collaborate with Planner and assign drivers to lanes that best serve both the company and the driver.
• Discuss each load and the service expectations with every driver on every plan.
• Work closely with Account Managers, Planners, and Appointment Team to ensure a successful trip.
• Ensure all Linehaul rates and any accessorial pay items accurate before Payroll is processed.
• Track Shipment progress and provide feedback through TMS System updates.
• Record and maintain files of pick-up/delivery information, communications with drivers, truck breakdowns, expenses, and proofs of deliveries.
• Proactively communicate with drivers and assist with all functions relative to a meaningful Driver-Dispatcher relationship.

Additional Duties & Responsibilities

• Completes other duties, including special projects, as assigned by The Director of Truck Operations and the Manager.

Qualifications

• Spanish and English proficiency required for this role.
• Basic working knowledge of Full Truckload Logistics. Intermodal or Marine logistics a plus.
• Basic knowledge of Government/Federal rules & regulation for domestic transportation.
• Systems Knowledge of MS Office products, specifically Excel, a plus.
• Strong communication skills.
• Strong ability to negotiate, persuade, motivate, and influence others.
• 1 year of logistics or transportation experience

Other Characteristics

• Driven, Enthusiastic and highly motivated.
• Ability to work in a team environment, while also delivering independent results.
• Ability to prioritize, multi-task and manage time effectively.

Benefits we currently offer:

• Medical, Dental & Vison Coverage
• Mental Health Coverage
• 401k, Life Insurance, Short- & Long-Term Disability Insurance
• Health Savings Account & Flexible Spending Account
• Generous PTO Plan & Paid Holidays
• Class Pass Credits
• Opportunity for internal career advancement
• Mentorship & Leadership Development Programs

EEO/AA Institution. Protected veterans and individuals with disability encouraged to apply.

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