Customer service Professional - Hybrid role - Dallas, TX. Job at Vaco by Highspring, Dallas, TX

NVNMSVhDUWhsWWR2NWNoSzBxOFB1UVhxcUE9PQ==
  • Vaco by Highspring
  • Dallas, TX

Job Description

In this role, you will provide high-quality support to clients in the financial services industry. The focus is on delivering an exceptional customer experience, resolving inquiries efficiently, and supporting clients across various areas such as account maintenance, transfers, and system navigation.
Key Responsibilities:
* Address and resolve complex or escalated client issues.
* Support clients with brokerage operations, advisory accounts, and general inquiries.
* Guide clients in using internal systems and platforms effectively.
* Accurately document interactions using CRM tools.
* Meet quality and productivity standards while working both independently and collaboratively.
* Contribute to team initiatives and special projects as needed.
Qualifications:
* Minimum 1 year of call center experience.
* Proficiency with Microsoft Office.
* High school diploma or GED required.
Preferred Skills:
* Strong communication, problem-solving, and interpersonal abilities.
* Detail-oriented with the ability to adapt in a fast-paced environment.
* Experience in financial services or banking is a plus.
* College degree or equivalent experience is a bonus.

Job Tags

Similar Jobs

D A Cummings Enterprises

OTR Class A Driver - Company Driver - Urgently Hiring!!! Job at D A Cummings Enterprises

 ...part in planning your route each time you are out on the road. We look for the best loads that will benefit both our drivers and our company. Pay Schedule: Pay starts at 22.50% up to 30% of the gross of the truck based on experience. Weekly pay by direct deposit as... 

Odyssey Resorts

Bartender Job at Odyssey Resorts

Job Description Job Description Description: Grand Superior Lodge - Lake Superior Burger Co. - Two Harbors, Minnesota Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start...

Assured Nursing

Travel MedSurg/Telemetry Registered Nurse - $1,650 per week Job at Assured Nursing

 ...Assured Nursing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Dothan, Alabama. Job Description & Requirements ~ Specialty: Med Surg / Telemetry ~ Discipline: RN ~ Start Date: 07/07/2025~ Duration: 13 weeks ~36 hours per week... 

NoGigiddy

(Remote) Entry-Level Community Manager at (20 - 27 / hr) Job at NoGigiddy

 ...NoGigiddy is seeking an enthusiastic and organized Entry-Level Community Manager to join our remote team. In this role you will help build and manage our community platform for gig workers using Circle.so. You will be responsible for moderating the community, engaging... 

The Mosaic Company

Mine Operator Job at The Mosaic Company

 ...The Mosaic Company is seeking a Mine Operator to work onsite at 76 Rawhide Rd., Loving, NM 88256. The schedule follows a DuPont Schedule...  ..., production results, and product quality. Underground mining experience is preferred but not required. Certification or ability to be...