Director of Operations - Restaurants Job at FST Hospitality Co, Orlando, FL

NWluQ1hpd2hrb2RpNHM1QjE2NFB1QWZzcVE9PQ==
  • FST Hospitality Co
  • Orlando, FL

Job Description

Job Description

Job Description

PLEASE ONLY APPLY TO THIS POSITION IF YOU HAVE EXPERIENCE MANAGING MILTI-UNIT OPERATIONS IN THE RESTAURANT BUSINESS

  • Accountable for leading multi-unit restaurant operations leadership in driving same store sales and EBITDA goals in alignment with the company strategic plan. Partners with operations leadership to align goals with above restaurant leadership on execution of such plans.
  • Coaches District Managers on Profit and Loss statements; provides guidance and corrective action on labor, food, waste and other controllable measures on a periodic basis. Provides coaching to Restaurant General Managers on inventory control, local store marketing, on premise and off premise order production and delivery in support of sales growth and the strategic plan. Responsible for territory reporting and administrative processes.
  • Accountable for ensuring operations leadership adheres to company standards, systems, policies and procedures. Ensures District Managers comply with company policies and procedures on employee safety, food safety, brand standards, cash handling, facility maintenance, staffing levels, Federal, State and local employment laws and regulations. Coaches and trains leadership on standards and redirects as necessary.
  • Accountable for effective leadership development of Restaurant General Managers in support of the strategic plan. Responsible for the growth and development of the internal and external talent within defined territory. Executes performance management systems and processes in support of building a talent pipeline. Responsible for ensuring certified training locations are maintained in define territory. Collaborates with People Business Partner to ensure units adhere to federal, state and local laws and regulations. Ensures employee relations matters are investigated and resolved in a timely fashion. Establishes the company culture in alignment with core values in order to build management retention.
  • Accountable for coaching Restaurant General Managers and operations leadership in solving guest relations matters and concerns. Provides training and resources to Restaurant General Managers to ensure complete guest satisfaction. Responsible for ensuring guest satisfaction scores meet or exceed brand standards.
  • Ensures that Feed-back from customers is properly managed. Also makes sure that the goals associated to customer reviews or surveys are met.
  • Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all Above Store Leadership and their assigned representatives.

 

Requirements:

  • Education Bachelor’s degree in Marketing, Business or related field preferred or equivalent experience in Restaurant Management. ServSafe Certification required.
  • Professional Experience 5 years Restaurant Management Experience; 5 year in a Multi-Unit Leader role or equivalent experience and education.

 

 

 

 

 

 

Job Tags

Local area,

Similar Jobs

National Veterinary Associates

Digital Experience Intern (PAID) Job at National Veterinary Associates

 ...National Veterinary Associates is looking for a Digital Experience Intern to gain hands-on experience while assisting with website...  ...and attention to detail, come join our team! This position is a paid, part-time role in support of an ongoing project. Multiple positions... 

LVI Associates

Structural Forensic Engineer Job at LVI Associates

 ...Are you a Structural Forensic Engineer with a passion for forensic investigations, restoration, and repair projects? Do you thrive in project management and have experience in parking garage restoration under Local Law 126? If so, this opportunity could be the perfect... 

Rockstar

Director of Security Operations (New York) Job at Rockstar

 ...experience. Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc. Knowledge of MITRE ATT&CK framework. Certifications such as CISSP, CISM, CCNP, or similar are highly preferred. Python scripting experience.... 

ABC Supply Co., Inc

CDL Delivery Driver - Flatbed Truck Job at ABC Supply Co., Inc

 ...If youre a licensed CDL Driver looking to advance your career with a nationally established company, look no further. ABC Supply, America...  ...employment drug screen and random drug screens are required Flatbed truck experience is preferred Benefits may include: ~... 

Domino's Corporate

Delivery Driver (04350) - $12.50 /hr - 9am to 5pm Shift Availability Job at Domino's Corporate

 ...responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us: Great pay- Daily cash tips$12.50/ HR Benefits - Mileage Reimbursement and Vehicle Maintenance Discounts Schedule - Flexible scheduling and...