Jr Sales Engineer (Entry Level) Job at Cloudli Communications, Newark, DE

NENMS1VDWXFsNGR2NDg1QTFxSUZ1UUxv
  • Cloudli Communications
  • Newark, DE

Job Description

Cloudli is seeking a motivated and technically curious Entry-Level Sales Engineer to support our presales, training, and onboarding initiatives across our UCaaS, fax, and Managed Service Provider (MSP) solutions. This role bridges the gap between sales and technical implementation, helping partners and clients understand, adopt, and succeed with our offerings.

The ideal candidate is a strong communicator with a passion for technology and customer success. Fluency in French is a significant asset, particularly for supporting partners and clients in Quebec and other French-speaking regions.

Key Responsibilities:

Presales Support
  • Collaborate with Account Executives to deliver product demos and technical presentations
  • Assist in crafting solution proposals tailored to client needs
  • Respond to technical inquiries during the sales cycle
  • Training & Enablement
  • Deliver onboarding sessions and product training to partners and customers
  • Create and maintain training materials, FAQs, and quick-start guides
  • Support partner enablement programs with localized content when needed
  • Onboarding & Implementation
  • Guide new customers through initial setup and configuration
  • Coordinate with internal teams to ensure smooth handoff from sales to support troubleshoot basic setup issues and escalate complex cases appropriately
General Duties:
  • Maintain up-to-date knowledge of UCaaS, fax, and MSP technologies and trends
  • Document customer feedback and contribute to product improvement discussions
  • Participate in internal training and certification programs
  • Support marketing and sales initiatives with technical insights
Required Qualifications:
  • College Degree with technical/engineering major
  • Experience in trouble shooting technical scenarios
  • Ucaas/MSP/Telecom background
  • Great communication skills
  • Presentation experience
  • Ability to travel to US/Canada
Preferred:
  • Bilingual (French and English)
  • Translate technical documentation and training materials into Quebec French
  • Deliver bilingual presentations and onboarding sessions
  • Provide localized support to French-speaking partners and clients

Job Tags

Full time,

Similar Jobs

SSP

Line Cook Job at SSP

 ...on a daily basis Requisitioning and stocking of all required food, paper products, and condiments Handles, stores, and rotates...  ...Other Requirements Minimum one year experience working in food service environment Food handlers permit, as required by law Brand... 

Aerotek

General Production Worker Job at Aerotek

 ...in a shop setting. Employees in this role will be tasked with general labor duties, cleaning work areas, utilizing hand and power tools...  ...Skills ~1+ years of experience as a laborer or production worker in a shop setting. ~ Proficiency in using hand and power tools... 

Merck & Co.

Sr. Spclst , Strategic Forecasting Job at Merck & Co.

 ...including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully- Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from... 

Slumberland Furniture

Home Delivery Driver Job at Slumberland Furniture

 ...Join the Slumberland Furniture Delivery Team! Slumberland is a family-owned...  ...a great price! Home Delivery Driver Job Benefits ~ Full Benefits Package: Medical, Dental, Vision, and more ~ Up...  ...maintenance of all trucks and equipment in a manner that will avoid staff... 

Noodles & Company

Restaurant Assistant General Manager Job at Noodles & Company

 ...helps shape the experience guests return for. If youre ready to grow your leadership skills and take the next step in your restaurant career, apply today. After your interview, well treat you to a complimentary meal (up to $10 value), because every great connection...