Job Description

1360 Auto Mall Drive, Columbus, OH 43228

Automotive Service Scheduler

Starting at $18 an Hour + Commission and Bonus!

Part-Time

Experience with High Inbound/Outbound Calls Required

  is HIRING NOW for a Service Scheduler to respond to internet inquiries, answer calls, and schedule and confirm appointments for vehicle repairs, routine maintenance, and more!

Enjoy working in our fun, fast-paced Business Development Center!  Ideal candidates will be enthusiastic, friendly, and have excellent customer service skills and experience with high inbound/outbound phone calls. We will train you to succeed and offer advancement opportunities!

We offer:

• Starting at $18 plus commission and bonus!
• Part-time Position, 25 – 35 hours per week
• Monthly Bonus Incentives
• Onsite training!
• Scholarship and continued education program
• Employee discounts
• Opportunity for advancement

Responsibilities – Service BDC:

• Answer all inbound phone calls for the service department and schedule appointments for the service department
• Inform customers of special programs/incentives
• Call to confirm service appointments
• Follow up with every service customer regarding his or her satisfaction with the service department
• Greet customers cordially and guide them to the relevant location depending on the purpose of their visit
• Perform other related duties as assigned
   

  Qualifications/Requirements – Service BDC:

• Onsite position
• Must be able to work evenings until 8 PM and occasionally on Saturdays
• Good verbal and written communication skills required
• Previous experience with high inbound/outbound calls required
• 2+ years of customer service and phone experience required
• Computer/internet savvy
• Previous experience in real estate, call centers, or retail translate well in this position!
• Must be a motivated and goal-driven candidate who will make an immediate impact and help us to continue to grow
• Need to strive for the best
• Please upload your resume. Completing the online assessment with First Choice Hiring will grant you priority review!

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Part time, Local area, Immediate start, Saturday, Afternoon shift,

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