Customer Service Representative Job at CS150197 - SUPER HOME SERVICES EXTERIOR CORP, Parrish, FL

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  • CS150197 - SUPER HOME SERVICES EXTERIOR CORP
  • Parrish, FL

Job Description

Job Description

Job Description

Description:

We are looking for a friendly, detail-oriented Customer Service Representative to join our team at our PHS Branch. This individual will be the first point of contact for our clients—answering inquiries, coordinating appointments, and ensuring a seamless customer experience from first contact to service completion.

  • Serve as the primary point of contact for customers via phone, email, and in-person
  • Delegating lead flow to Sales Department
  • Schedule appointments and dispatch service technicians
  • Provide information about services, pricing, and timelines
  • Resolve customer concerns with professionalism and care
  • Maintain accurate records of customer interactions and service details
  • Process Payments and Statements
  • Handle administrative tasks such as data entry and billing support
Requirements:
  • Minimum of 2-years' Experience in a Professional Setting (Reception and/or CSR)
  • High Diploma (or Equivalent)
  • Proficient in Microsoft Office Applications (Outlook, Word, Excel, etc.)
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Problem-solving mindset and positive attitude
  • Good Adaptability Skills (Able to Remain Calm During Stressful Customer/Employee Encounters)
  • Detail Orientated/Organized
  • Industry Knowledge is preferred but not required

Benefits
  • Competitive hourly pay
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Opportunities for growth within the company
  • Supportive team environment

Job Tags

Hourly pay, Holiday work,

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